ABOUT MICHAEL FAS
30+ years making technology work for people
Computer Engineer, IT consultant and WordPress specialist based in Cambridge, England.

My story
I am a Computer Engineer with more than three decades of hands-on experience in IT support, infrastructure management, network security and WordPress development. Over that time I have delivered end-to-end IT operations and digital transformation for 100+ clients across SMEs, schools and community organisations throughout the UK.
My career began in the earliest days of public internet access — I founded one of the first 50 internet cafés registered worldwide on the island of Samos, Greece, and worked directly with Microsoft during the NetMeeting era. Today I run Open Smart in Cambridge, providing SLA-managed IT support, cybersecurity and WordPress hosting.
I am multilingual (English, Greek and Romanian) and currently seeking a permanent role as an IT Manager, IT Support Engineer or Technical Account Manager in Cambridge and the surrounding area — while continuing to support consulting clients.
How I work
Reliability first
I design and maintain systems for uptime and resilience — a proven 99.9% track record across 20+ hosting environments.
Security by default
Every engagement is built around GDPR compliance, layered defences and staff awareness — not bolted on afterwards.
Plain English
I translate technical decisions into clear business terms, so you always understand the risk, cost and trade-offs.
Education
Post-Graduate Specialisation — Robotics & Telecommunications
University Polytechnic of Bucharest, Dept. Automatica & Calculatoare · 1988–1992
M.Eng — Computer Engineering & Information
University of Patras, Greece · 1983–1988
Languages
- English — Fluent
- Greek — Native
- Romanian — Professional
Notable recognition
DATANETWORK Magazine, March 1992 — “Fas Michail breaks communications borders.” Recognised for developing a pioneering wide-area network before the term ‘intranet’ was coined; highlighted by a visiting MIT researcher.
Cambridgeshire Chamber of Commerce — Panellist, “Preparing for AI: Skills, Jobs, Learning and Development.”