EXPERIENCE

A career built on solving hard problems

Three decades across IT consultancy, e-commerce and pioneering internet infrastructure.

Founder & Principal IT Consultant

Open Smart · Cambridge, UK · May 2020 – Present

  • Manage IT support, infrastructure and cybersecurity for a portfolio of 100+ SME, school and community-organisation clients across the UK.
  • Build, deploy and maintain 20+ WordPress and WooCommerce websites with 99.9% uptime; sole technical owner of 20 domains and hosting environments.
  • Deploy and manage VPNs, MFA, firewalls and intrusion-detection systems to protect client data and networks.
  • Conduct cybersecurity assessments, GDPR compliance audits, vulnerability reviews and staff security-awareness training.
  • Reduced average client operational overhead by 20% through targeted infrastructure audits and process automation.

Founder & E-commerce Director

FaSmart Enterprises Ltd. · London, UK · Aug 2010 – Dec 2024

  • Founded and scaled a B2C smart-home e-commerce platform serving UK consumers over 14 years.
  • Architected custom WooCommerce solutions for complex inventory management, high-traffic operations and automated logistics.
  • Directed vendor procurement, supplier relations and fulfilment across a specialist product portfolio.

IT Consultant & Director

M.C.D. Fa / FaNet · UK & Greece · Jan 1990 – Dec 2011

  • Ran IT consultancy businesses providing infrastructure installation, network support, hardware procurement and end-user training across the UK and Greece for 21 years.
  • Developed bespoke Microsoft Access database solutions for travel-sector clients, enabling multi-source data consolidation.
  • Delivered Windows and Microsoft Office training programmes to corporate teams, startups and SMEs.

Founder & Owner

Internet Café · Samos, Greece · Jan 1997 – Jan 2002

  • Established one of the first 50 internet cafés registered worldwide, pioneering public internet access on the island of Samos.
  • Engaged directly with Microsoft: arranged exclusive daily facility access for Microsoft staff via Bill Gates (NetMeeting, 1997); remunerated by Microsoft.

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